Get a complete data driven diagnostic check of your store’s most critical usability and conversion issues that are preventing people from buying and a game plan on how to fix them.
Reduce frustrations and increase customer happiness
Make sure your site is performing securely at it's best
Find conversion "blockers" and add enhancements
Increase your bottom line
Your website is the most critical sales tool in your arsenal. It’s what people use to learn about your brand, your products and ultimately make a purchase.
But did you know the average conversion rate for an ecommerce site is 2-3%? This means as much as 98% of your website visitors leave your best sales tool without ever making a purchase.
The Ecommerce Site Audit is like an x-ray into your store; allowing you to identify changes you can make on your site that can improve your customer’s shopping experience and ultimately, your bottom line.
Instead of just guessing what’s plaguing your conversions and hindering your growth, we’ll use…
During a 1-3 week period, we’ll…
We'll take a deep dive look into your existing analytics and look to see how pages are performing, where any drop offs are occurring, and what pages people are spending the most time on. We’ll look at high bounce rates, low conversion rates, clicks, time on site and more.
Next we'll look at your funnel, replicate your customer's journey and find holes or obstructions that prevent your visitors from purchasing. We'll dissect your store’s usability and identify any design, usability, layout, and copy readability issues.
Next we’ll examine into your site’s code, plugins, 3rd party tools and identify things that may obstruct the speed, security and efficiency of your website.
Lastly, we’ll take a look at what on-site marketing tactics and tools you use and identify whether any improvements can be made.
We'll run simple polls and get feedback from your actual customers to understand their frustrations and needs directly.
We'll then provide you a detailed 30+ page report: breaking down your store's conversion weaknesses, technical issues, drop off points and usability problems while also providing you detailed solutions on ways to improve your conversions and sales.
Actually, our ecommerce audit service works best with already established stores already earning steady revenue. The Ecommerce site audit works to identify areas where you may be leaking sales.
All we need from you is access to your site, analytics and a quick 30 minutes of your time for an intro call. We then take it from there. At the end of the 1-3 weeks, we’ll provide you with a detailed audit on what’s wrong with your site. We’ll then need you for another 60 minute call to go over our findings.
Most design and development companies are great at designing and building websites. But that’s where the problem is. Most of these companies don’t really understand marketing, sales and what makes visitors want to actually buy your product. At least not in the ecommerce space. That’s where our expertise kicks in.
It’s absolutely critical to first make sure your website is “running on all cylinders” before doing a major site launch or marketing campaign. If you’re site isn’t converting well or is full of bugs, you’ll end up losing customers along with the thousands of dollars you’ve spent on getting those customers to your site. Ultimately, our ecommerce audit helps you identify problems, suggest improvements and help you to increase your overall conversion rates.